EliteVAD’s support and maintenance provide a 24/7/365 service to customers covering technical support, network & security maintenance, software support, hardware support, and preventive maintenance services. We deliver up to Level 2 support utilizing vendor accredited engineers.
How it works
As a result, your customers are provided with flexible and proactive call handling and fault reporting, including a helpdesk and web portal. The flexibility of these support solutions provide resilient services which ensure, ongoing effectiveness of solutions deployments while facilitating knowledge transfer with your in-house personnel
EliteVAD played a great role in the growth of the region IT economy by taking a leading role in providing technology solutions & services by focusing on a long-term partnership with our partners to address their needs. Now our regional presence across the Middle East, Africa and West Asia Pacific covering Enterprise Solutions.
At EliteVAD the innovations never stop because we are technology fans as well. We pledge our customers to always use the highest quality solutions, thus assuring the up-most dependability and performance possible.